Get Help
Fill out an operations service request form or connect with an Operations Liaison for individualized help from our teams.
Operations Service Request Forms
Ops Service Request Forms are available under the categories of Conferences Operations, Creative One Media, and Communications. Field Finance and Mission Trips Operations are also available to answer questions via email.
After submitting an Ops Service Request, you can expect:
To hear back about your request within 1 week.
Further dialog about the requirements & outcomes.
For requests to be prioritized in light of national priorities, breadth of impact, scalability, and resources required.
Discussion of options and alternatives if a request is not able to be fulfilled.
National Conference Operations serves Campus in event-related areas such as registration, housing, contracts, and onsite operational assistance (among other things).
Creative One Media is the in-house design team for Campus that produces beautiful, compelling products that accelerate the mission and engage the audience.
Submit content for internal communications, including Campus Communications, Quick Resources, Leaders Link, Campus National Calendar, and Campus Staff Web.
Email fieldfinance@cru.org with questions regarding Campus financial procedures and policies, budgeting, and for various approval requests.
But the answers might be on the Campus Finance Training page, so you might be able to find a quick answer there.
Operations Liaisons
We have selected Ops Liaisons to connect with each part of the Campus Ministry. Their role is to proactively understand and represent the strategies and needs of each Field Strategy or National Team (department) within the Campus Ministry so that Mission Operations can serve most efficiently and effectively.
- For Field Strategies, Ops Liaisons will work alongside an Operations Context Strategist from within each Field Strategy.
- For National Teams (departments), Ops Liaisons will work with a point person from within each department.
Find your Ops Liaison here: Ops Liaisons & Context Strategies
Still need help?
If you’re confused, still unsure how to do something, or haven’t received a response from someone above, there are real people here! I’m Joe and you can send me an email here and I’ll get back with you!
Mission Operations National Teams
Operations Capacity
Director: Lucy Kaneshiro; Campus Finance Controller: Valerie Berlin
The U.S. Campus Ministry National Finance Team serves the Campus Ministry and gives leadership to executing Cru financial policies and procedures. It is comprised of four sub-teams:
Field Finance Team (fieldfinance@cru.org)
Mission Trip Finance Team (missiontripfinance@cru.org)
Conference & Events Finance Team (cefinance@cru.org)
National Teams Finance Team (Team and Analysts Listed Here)
Director: Chuck Wallace
We are a collaborative team of graphic designers, filmmakers, photographers and writers. We add imagination, color, and creativity to the truth you desire communicated to your audience so your message is meaningful.
For Campus Ministry-related projects, there is no fee for the work unless C1M incurs cost while fulfilling your request. (example: print costs, a flight, housing, food, etc.) Due to the volume of requests, there will be a nominal fee for any project that is outside the Campus Ministry, which will be agreed upon before we begin the project.
Message from Amy: “I cannot comment on this information right now or give you an update.”
Directors: Nate Ardle & Vicki Guinn
The National Conference Operations team serves the whole of the Campus Ministry. We are highly motivated to provide quality service in areas such as the Event Registration Tool (ERT), budget tool, site sourcing and contracts, housing, registration, catering, hotel relations, and onsite operational assistance, among other things.
Levels of Service: Determine how the National Conference Ops Team can assist with your event (lead or resource) based on your event size and scope.
Field Operations & Enterprise Operations
Director: Lorenna Ellis
Our mission is to build and optimize the processes, systems, and tools that empower leaders (local, national, executive) to define, commission, and complete the strategic-priorities of the Campus Ministry.
Director: Wendy Sanchez (circle back for more info in the future)
Our team seeks to enhance mission effectiveness through building strategic alignment, fostering mutual understanding, and inspiring engagement among all internal audiences of the Campus Ministry.
(Note: these are all links so do we want to add a “communications” section under our resources and links page? Wendy linked us to their Communications Page on StaffWeb so we just copied everything over. We don’t have to keep any of these if you don’t think it fits well on our site.)
TBD
Directors: Brian Ellis and Joe Correll
As our movements grow and as we reach out to big complicated locations (like cities), things get complicated, don’t they? Instead of just telling people how to get to the fall retreat, we have to start organizing a half dozen buses picking up students from all different locations. That’s when we hire superheroes – our Operations Team Leaders and Operations Coordinators bring order out of chaos and help their teams focus on reaching lost students for Christ.
ASK THE TEAM LEADERS ABOUT THIS:
Director: Mike Holberg
Our team seeks to help enhance mission effectiveness through the analysis, reporting, and use of information and information systems.
Innovation
Coming Soon…