Hourly & Salaried Positions

HRIS Specialist Level 1

Staff Services

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Hourly/Salaried Open Positions

For additional information
contact us at:

resumes@cru.org

Cru
Human Resources
100 Lake Hart Drive, Dept. 2800
Orlando, FL 32832

Pay Level: Negotiable

SUMMARY

We’re looking for a Personnel Records Specialist to join our dedicated and focused team in Orlando. Here you can combine your vocational talents with your desire to contribute towards helping everyone have a chance to hear the good news of Jesus. Under the supervision of the Human Resource Information Systems (HRIS) Team Leader, you’ll assist with the day to day activities of the HRIS team, generating and distributing information and reports and assisting in the training of users.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

As an employee with Cru:

  • Actively and intentionally grow in his/her Christian faith
  • Maintain a positive witness for Christ
  • Express a dependence on the Holy Spirit
  • Share what God is teaching him or her
  • Consistently attend and participate in team/ministry devotional times

For this position:

  • Provide excellent customer service to meet the needs of staff within a timely manner.
  • Respond appropriately to phone and email inquiries and requests in order to ensure needs are met.
  • Generate routine reports (queries) and design special reports as requested.
  • Assist users in analyzing software errors or deficiencies in order to determine the causes or issues and to identify the best way to resolve problems.
  • Troubleshoot issues with existing or developing systems.
  • Make basic functional updates to assigned systems as needed.
  • Train human resources and organizational staff on system access and utilization.
  • Test systems while coordinating efforts with users.
  • Perform weekly audits as assigned and ensure business rules are in compliance.

KNOWLEDGE of:

  • Principles of excellent customer service
  • Strong research methods
  • Basic Human Resource concepts/practices
  • Operation of PeopleSoft or equivalent Oracle-based program
  • PeopleSoft Query of equivalent query tool
  • Operation of Windows-based programs including Access, Word, Excel and PowerPoint
  • Operation of Google Tools, including Google Email, Drive, Docs and Sheets
  • Basic HTML/CSS (desired/not required)

SKILLS & ABILITIES: 

  • Provide excellent customer service while juggling multiple priorities
  • Logical thinking
  • Identify and solve complex problems creatively
  • Communicate effectively both orally and in writing
  • Learn and adapt as systems upgrade and/or change
  • Research difficult situations and problems
  • Work confidentially with discretion
  • Plan and organize work

EDUCATION and/or EXPERIENCE:

  BS degree plus 1 to 3 years related experience of functional HR, HRIS or IT experience; or equivalent combination of education and experience.

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