Hourly & Salaried Positions

EFT Administrator (Customer Service)

Donation Services Group

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Hourly/Salaried Open Positions

For additional information
contact us at:


Human Resources
100 Lake Hart Drive, Dept. 2800
Orlando, FL 32832

Location: Onsite (Orlando, FL)

Pay: $14.47/hour

Cru has a long-standing history of being a pioneer in world Christian Missions. We are looking for the most talented individuals with a passion to see the Gospel of Jesus Christ proclaimed to the nations. Come use your God-given talents to help do this!

Our teams at Cru Headquarters are committed to praying for and with each other. Your faith isn’t just something apart from who you are it’s an integral part of you. Here at Cru, we want you to use your gifts to further the Kingdom each day.

The Kind of Work You’ll Be Doing

  • Manage and balance high volume of requests for service.

  • Research and answer high volume of questions related to bank account & credit card contribution processing from individual staff, ministry representatives and donors via mail, email, fax, and phone calls.

  • Contact donors and staff via memo and telephone regarding questions and problems with EFT donations; notify donors when staff leaves the ministry and when there are bank account problems; communicate with bank personnel to resolve problems with accounts.

  • Maintains statistical data volume report regarding EFT which includes phone, email, faxes, mail counts and error reporting.

  • Analyze and process bank account updates.

  • Compile, sort and batch forms, verify contributions and key information into the computer and change and update computer records.

  • Prepare reports and lists regularly and upon request; answer questions about reports and change computer records as required.

  • Reconciles report discrepancies and problems.

  • Submit refund request both electronically and by check when requested by staff or donor.

  • Perform adjustments to donations when changes are necessary or when requested by donor.

  • Assist in answering phone calls and e-mails related to credit card/EFT setups and changes.

Education and/or Experience

High school education plus knowledge of administrative practices and procedures and one to three years related experience; or equivalent combination of education and experience.


We offer a comprehensive benefits package.

How to Apply

Apply online at jobs.cru.org.

Apply Now

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