faqs

You have lots of questions and we have lots of answers. 

virtual faq
location faq

virtual event

We are sorry you can no longer come. Unfortunately, payments are not refundable or transferable.

We are unable to offer a pro-rated conference fee if you can’t make the entire conference. Sorry.

The best way to figure this out is to ask them. 🙂 Reach out and have a conversation.

You will receive a swag package plus access to the virtual event on February 4-6, 2022.
Please email us at winterconference@cru.org if you have questions.  We would be happy to serve you – let us know how we can help!

Check out the promo tab on our website!You’ll find lots of social media resources to help you get the word out and invite others.

Absolutely! Ask them to register and join you to watch together. Experiencing this in community is a great thing and we highly encourage you to watch with family and friends.

If you register…

  • prior to January 5 your package will be shipped on January 15.
  • prior January 20, your package will be shipped on January 31, 2022.
  • after January 20, your package will be shipped on February 15, 2022.

Yes, you can. You will need to fill out this form to make that happen. The third question from the bottom asks for the Event Contact Email. You will need to list cefinance@cru.org as the event email contact on the form.

Email us at winterconference@cru.org immediately. We will do our best to help you out.

on location

After much deliberation, we have decided to require masks at all our in person Winter Conference events. We understand that for some, requiring masks can be frustrating, while not requiring can cause anxiety for others. While we recognize that people feel strongly about both options, we believe that requiring masks best allows us to live out our values of love of neighbor while still being able to gather together to connect with Jesus.

If someone tests positive or develops symptoms, we are asking that they contact our Event Service Coordinator (ESC) or winterconference@cru.org. In the occurrence of a COVID-19 related event, each conference ESC will contact the conference leadership and will consult with Cru’s national COVID-19 Crisis team for the best steps forward in any individual scenario that arises.
Students who are no longer comfortable attending their in-person conference may request a refund. They will receive a full refund, minus the $50 non-transferable and non-refundable fee. Please email winterconference@cru.org to ask for your name to be withdrawn from the registration (when you email, let us know which conference you were registered for to speed up the refund process).

A minimum $50 deposit is required to complete your registration and activate any promotional discounts. Full refunds may be requested through December 3rd. After December 3rd, all $50 deposits become non-refundable and non-transferable. In the unlikely event that we are not able to host the event, full refunds will be issued.

Yes, if you can only come to part of the conference you may pay a prorated cost. Exact pricing and payments can be worked out at registration and/or at the Cru info desk on site. If you have questions you may email winterconference@cru.org.
Please email us at  winterconference@cru.org if you have questions.  We would be happy to serve you – let us know how we can help!

Check out the promo tab on our website!You’ll find lots of social media resources to help you get the word out and invite others.

As you can imagine, it is difficult to communicate specifics this far out.  What we can say is we will use national, state, and local guidelines as our baseline during our event.  We will determine other possible safety measures as we get closer to our event and communicate those at a later time. We want our attendees to stay healthy and enjoy the conference; therefore we will encourage appropriate safety measures throughout the conference.
You don’t need to be currently enrolled as a student to attend, however the conference is designed for young adults ages 18-24 and those who minister to this age group.
Yes! Although it will not be mailed to you. You will receive it when you check in to your conference on the first day.
Yes, you can. You will need to fill out this form to make that happen. The third question from the bottom asks for the Event Contact Email. You will need to list cefinance@cru.org as the event email contact on the form.
Questions? Email us!

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